Gift Cards

Paalkee Categories/Gift Cards/Digital Goods

• How to initiate a return request for Digital goods ?
• To initiate return request for digital goods please follow the steps mentioned below:
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• What is Top Ups?
• Mobile Recharge! Just a few clicks away. Paalkee Mobile top-up is a new feature where you can easily recharge and avail of bundle packages on your desired cellular network. Here you can use your Cards/ MFS wallets to make payments for mobile Top Up. Below mobile networks are available in Top Up service:
• Airtel
• Banglalink
• Grameenphone
• Robi
• Teletalk
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• What will I get after purchasing a digital good?
• You will get a Voucher Code / QR Code via email, which you will show at the offline store to redeem the offer.
• What is the delivery timeline of Digital Goods?
• Delivery timeline of Digital Goods is 48 hours. After placing your order, you will receive an email that will contain your necessary coupons or subscriptions. If you don’t receive the product within this timeline then please contact Live Chat
• Can I buy the digital goods on COD?
• No, only prepayment methods will be available to purchase digital goods. Because-Digital Goods will be delivered to the customer through email and Cash on delivery (COD) is only possible for home-delivered orders.So, for purchasing Digital Goods, the customer has to pay by bKash/ DBBL Nexus/ Nagad/ Rocket or Card (Debit/Credit).To know more about variety of payment methods click here.
• What is Paalkee Gift Card and how can I use it?
• Paalkee Gift Card is a virtual gift that you can share with your beloved ones. Unlike regular gifts it gives a chance to receiver to purchase desired product with exciting discount. After placing your order, a unique voucher code will be sent to your indicated email address within 48 hours. To redeem the received code, enter the voucher code on the “Checkout” page in the voucher box.You can purchase Paalkee gift cards from this link. Some points must be noted:Please ensure the indicated email you ar
• What are Digital Goods?
• Digital goods or e-stores are products that you can get digitally. Here you can get additional discounts & deals from your favorite brands and stores.Example of Digital Goods -Mobile RechargeGift CardsVoucher SubscriptionsSoftware Visit Digital Goods
• What will I get after purchasing a digital good?
• As we have different types of Digital Goods available in the Paalkee platform, the process of using these digital goods will be different. Let’s get to know in which form you will receive your purchased digital goods.1. Mobile Top Up – Prepaid Sim users will receive their purchase balance as recharge into his/her prepaid sim.2. Paalkee/Google/Brand Gift Card – Through mail, customers will receive a unique code for his/her gift card purchase. This will vary based on gift card type.- Paalkee Gift Card –
• Can I raise complaints about Digital Goods?
• Yes. You can easily raise complaints about Digital Goods if you have receivedIncorrect codeCode not receivedExpired code or subscriptionUnauthorized codeTo know more details visit How can I raise a complaint for Digital Goods?